Frequently Asked Questions
Answers to common questions about WithoutX. Can't find what you're looking for? Contact Us or ask in Discord.
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Getting Started
Is WithoutX free?
You can use WithoutX free. Track up to 3 active challenges, join teams, add friends, and compete on leaderboards without paying anything. Apex adds extra features like unlimited teams and unlimited cosmetics, but the core habit-tracking experience stays free.
Do I need to create an account?
No account needed to start. You can begin tracking habits as a guest. Your data is saved, and you can claim your account later to access it from any device.
How do I create my first challenge?
From the dashboard, click "New Challenge" and choose what habit you want to break (or build). Pick a focus, set your visibility preferences, and start tracking. Your streak begins from your first check-in.
What's the difference between "guest" and "claimed" accounts?
Guest accounts are tied to your browser/device. Claimed accounts (free!) let you sign in from any device, add friends, join teams, and sync your data across all your devices.
Streaks & Challenges
What happens if I break my streak?
If you break a streak, your current streak resets but your total days and best streak remain. You can use Streak Repair (Apex feature) to save your streak once per month.
When does my daily check-in reset?
Check-ins reset at midnight in your local timezone. You have until 11:59 PM to check in for the day. If you travel across timezones, the app uses your device's current timezone.
Can I track multiple habits at once?
Yes! Free users can track up to 3 active challenges at a time, and Apex users can track unlimited challenges. Many users track several related habits together (e.g., "quit smoking" + "exercise more"). Each challenge has its own streak and progress.
What are public vs private challenges?
Private challenges are visible only to you. Public challenges appear on leaderboards and can be seen by other users (great for accountability!). You can change visibility at any time in challenge settings.
How do I handle relapses without feeling like a failure?
Relapses are common: research shows most people don't succeed on their first try. WithoutX tracks total days as well as streaks. Each check-in adds to your totals, and you can start a new streak any time.
Challenge Management
Can I archive or pause a challenge?
Yes! Once you've completed a goal or want to take a break, you can archive any challenge from the challenge detail page. Archived challenges preserve all your history, streaks, and achievements. You can reactivate them anytime from the Archived section of your Challenges page.
Is there a calendar view of my progress?
Yes! Every challenge has a visual calendar showing all your check-ins. Green days mean you checked in, and you can click any day to see details like notes you wrote or your mood that day. It's a great way to spot patterns in your history.
Apps & Integrations
Is there a mobile app?
Yes! The Android native app is available now on Google Play, and you can add the web app to your home screen on iOS and Android for a full-screen, offline-capable experience. A native iOS App Store version is coming soon.
What does the browser extension do?
Our browser extension helps you stay accountable by blocking distracting websites, providing a panic button during urges, and letting you check in from your browser toolbar. Available for Chrome and other Chromium browsers.
How do I connect the Discord bot?
Add the WithoutX bot to your server, then use /link to connect your Discord account to your WithoutX profile. Once linked, you can check in, view streaks, and get reminders in Discord.
Can I use WithoutX on multiple devices?
Yes! Once you claim your account with an email, your data syncs across all devices. Use WithoutX on the web, the Android app, browser extension, and Discord bot. A native iOS app is coming soon, until then, add the web app to your iPhone or iPad home screen for the full experience.
XP, Levels & Achievements
How do I earn XP?
You earn XP by checking in daily (streak bonuses increase with longer streaks), unlocking achievements, completing milestones, and participating in team activities. XP contributes to your level and leaderboard position.
What are achievements?
Achievements are badges you unlock by reaching milestones (like completing your first week, hitting a 30-day streak, or adding your first friend). Each achievement has a rarity (Common to Legendary) and grants bonus XP.
What are cosmetics and the shop?
The shop lets you spend earned points on cosmetic items like profile borders, badges, card styles, and profile backgrounds. These are visual only. No pay-to-win mechanics. Apex users get a 15% discount on all purchases AND 300 shop credits every month (spendable in shop only, does not affect leaderboard ranking).
Privacy & Security
Is my data private?
Your challenges can be set to private (only you see them) or public (visible on leaderboards). We never sell your data or use it for advertising. See our Privacy Policy for full details.
Can I delete my account?
Yes. Go to Settings and open the "Danger Zone." This permanently removes all your data including challenges, streaks, achievements, team memberships, and personal information. Comments in teams are anonymized to preserve conversation context.
What data does WithoutX collect?
We collect only what's necessary: email (if you claim), username, challenge data, and page view statistics via privacy-focused, self-hosted analytics (no cookies, no cross-site tracking). We don't track your browsing history or sell your data. Your images are never used to train AI models. See our Privacy Policy for full details.
Is WithoutX GDPR compliant?
Yes. You have full control over your data, can export it, and can request complete deletion at any time. We process data lawfully and tell you what we do with it.
Apex & Billing
What do I get with Apex?
Apex unlocks: unlimited public teams with unlimited members (free users get 1 private team with 10 members), check-in photos to document your progress with a visual gallery, custom team URLs, 15% discount on all shop purchases, 300 shop credits every month (for cosmetics and power-ups only - does not affect leaderboard ranking), data export reports (HTML summaries with all your stats and achievements), and exclusive cosmetics. The core habit-tracking features remain free for everyone.
What happens to my teams if I cancel Apex?
Your teams stay intact! However, if you had public teams, they become "visibility frozen" - existing members can still use them, but new users won't be able to discover or join them until you resubscribe. If your team exceeds 10 members, the team will be "member frozen" - no new members can join until you're under the limit or resubscribe. Your team data, challenges, and history are never deleted.
Can I cancel anytime?
Yes! Cancel anytime from your profile settings. You'll keep Apex access until the end of your billing period. No cancellation fees.
What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay via Stripe. Payments are processed through Stripe, and your card details stay with Stripe rather than with us.
Do you offer refunds?
We don't offer partial refunds, but you can cancel anytime and keep access until your billing period ends. If you have billing issues, contact us within 48 hours of a charge.
Still have questions?
Join the Discord or shoot us a message. Most replies arrive within a few hours.
Friends & Teams
How do I add friends?
+Go to Friends in the sidebar and search by username. You can also share your profile link. Friends can see your public challenges and you can compare progress on the Friends leaderboard.
What are teams and how do they work?
+Teams are groups of people working toward similar goals. Team members can chat, share progress, and compete on the team leaderboard. Free users can create 1 private team with up to 10 members. Apex users can create unlimited public teams with unlimited members.
Can my friends see my private challenges?
+By default, private challenges are invisible to everyone. However, you can enable "Friends Can See Private Challenges" in your profile settings to share all your progress with friends while staying off public leaderboards.
How do leaderboards work?
+Leaderboards rank users by total points earned from check-ins, achievements, and streaks. There are global leaderboards and friend-only leaderboards. Points reset monthly to keep competition fresh.